Frequently Asked Questions for sellers

Our commision fees work on a sliding scale as follows:
Saddle/part priced: Commission %
£0-£350: 25% commission
£350-499: 20% commission
£500-999: 17% commission
£1000-1499: 15% commission
£1500-2500: 13% commission
£2500 +: 10% commission
Our commission fees are non negotiable.
If you are selling more than one part then the commission will be based on the value of the parts put together.
If you would like us to list an item for sale for you, please fill in the Sales form on the website and include the requested photos.
We will email you directly to agree prices and terms.
We will endeavour to sell items as quickly as possible, but it can sometimes take time for more unusual parts, or highly decorated parts to sell. We will list the item on the website for 4 months, and if it hasn’t sold in that time we will contact you to see if you would like to continue the listing or have the item returned to you. There is an admin fee of £15 plus a standard courier fee of £25, payable up front to return the item to you.
Funds will be paid directly to your bank account once the items have sold, minus the commission fee. In accordance with Distance selling regulations, we must permit up to 30 days for the sale to clear. We will process your % of the final sale price and contact you to advise you your payment has been made on the 30th day of the new buyer owning the saddle. This may seem like a long time, but bear in mind if you accept payment from a buyer privately via PayPal, they can open a case against you for up to 180 days after the sale has gone through! We remove that risk for you, so you can rest assured the money is yours!

Frequently Asked Questions for buyers

You will have 7 days from the arrival of the item. On the 7th day you will need to arrange a collection or the purchase will be completed. If the 7th day falls on a weekend collection must have been arranged on the preceeding Friday for a Monday collection.
No. We can only offer UK based sales at this time.
If you buy an item from us, you will pay the total cost plus the outbound courier fee. If it isn't right for you, simply fill in the returns form and we will arrange a collection. Once it is back with us, we will check the item and process your refund, minus the collection courier fee and a £10 trial fee.